Privacy Policy

Purpose and Scope of Information Collection

Hongky.com does not sell, share, or exchange personal information collected from customers on the website with any third party.

The personal information collected will only be used internally within the company.

When you contact to register for services, the personal information that Hongky.com collects includes:

Full Name
Address
Phone Number
Email
Whatapp
In addition to personal information, there is information related to services:

Product Name
Quantity
Delivery Time
Scope of Information Usage

The collected personal information will only be used by Hongky.com within the company and for one or all of the following purposes:

Customer support
Providing information related to services
Processing orders and providing services and information through our website as requested by you
We may send product information, new services, information about upcoming events, or job recruitment details if you register for email notifications.
In addition, we will use the information you provide to support customer account management, verify, and process financial transactions related to your online payments.
Information Retention Period

For personal information, Hongky.com will only delete this data upon customer request. Customers can request deletion by emailing marketing@hongky.vn.

Persons or Organizations Who May Have Access to Personal Information

The entities that may have access to your personal information include:

HONG KY MECHANICAL MANUFACTURING AND TRADING CO., LTD.
Partners who have signed contracts to perform a part of the services provided by HONG KY MECHANICAL MANUFACTURING AND TRADING CO., LTD. These partners will receive information according to the contract agreement (which may be partial or complete, depending on the contract terms) to support users in using the services provided by the company.
Address of the Organization Collecting and Managing Personal Information

HONG KY MECHANICAL MANUFACTURING AND TRADING CO., LTD.
Address: 38 Tay Lan, Quarter 7, Binh Tri Dong A Ward, Binh Tan District, HCMC
Phone: (+84) 28 73036536
Website: Hongky.com
Email: marketing@hongky.v

Means and Tools for Users to Access and Edit Their Personal Data

Hongky.com does not collect customer information via the website. Customer personal information is collected through emails to order products or services, sent to our mailbox: marketing@hongky.vn or via the phone number to place orders: (+84) 28 73036536.

You can contact the email address or phone number above to request Hongky.com to edit your personal data.

Mechanism for Receiving and Resolving Complaints Related to the Misuse of Personal Information

At Hongky.com, protecting your personal information is very important. You are assured that the information you provide to us will be kept confidential. Hongky.com commits not to share, sell, or rent your personal information to anyone else. Hongky.com will only use your information in the following cases:

Improve the quality of services for customers
Resolve disputes or complaints
When required by law enforcement authorities.
Hongky.com understands that your rights in protecting personal information are our responsibility, so in any case of questions or feedback related to Hongky.com’s privacy policy, or when your personal information is misused beyond the stated purpose or scope, please contact us through our hotline (+84) 28 73036536 or email: marketing@hongky.vn.